Techno Brain America
Techno Brain America
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    • Process Automation
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    • Home
    • Solutions
      • Business Services
      • Process Automation
    • Compliance
    • Our People
    • Contact Us
  • Home
  • Solutions
    • Business Services
    • Process Automation
  • Compliance
  • Our People
  • Contact Us

Business Services and Process Automation Solutions

Business Services and Process Automation Solutions Business Services and Process Automation Solutions Business Services and Process Automation Solutions

Revenue Management | Call Center 

Information Technology Enabled Services (ITES)

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Business Services and Process Automation Solutions

Business Services and Process Automation Solutions Business Services and Process Automation Solutions Business Services and Process Automation Solutions

Revenue Management | Call Center 

Information Technology Enabled Services (ITES)

contact us

About Techno Brain

Professional | Affordable | Reliable | Scalable

  

Techno Brain BPO ITES, LTD. is an ISO 9001:2015, ISO 27001 and HIPAA compliant service provider with offices located in Naples and St Augustine, Florida; and a state-of-the-art, 800 + seat, 24/7/365 operational facility and delivery center in Nairobi, Kenya.

A Glimpse of Techno Brain BPO

Take a virtual tour of our state-of-art facility

Associations and Certifications

Why Africa, Why Kenya? - Amb. Meg Whitman

Amb. Meg Whitman, U.S. Ambassador to Kenya shares why Kenya is the preferred destination for American businesses.

Kenya Ranks High in English Proficiency

Kenya emerges as a top destination for call centers, according to Site Selection Group, a leading provider of global location advisory, economic incentives, and corporate real estate services. They cited Kenya's high proficiency in English compared to some key nearshore and offshore countries as the reason for this high ranking.

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Techno Brain - Built to Serve Your Specific Needs

Our Vision

Our Mission Statement

Our Mission Statement

  

As a global leader in information technology enabled services (ITES) we believe human talent is equally distributed geographically; where opportunity is not. We deploy superior technology and advanced telecommunications to solve for this while adding value to our customers.

Our Mission Statement

Our Mission Statement

Our Mission Statement

  

To deliver the highest quality standards and superior results in technology enabled process automation, receivables management collections, and business services outsourcing with an emphasis on utilizing highly-talented and qualified impact sourced talent pools.

Our Contribution

Our Mission Statement

Our Contribution

  

Our award-winning service delivery and operational excellence directly reflects our core values dedication to  compliance, agility, flexibility, information security, privacy, service transparency, and continued investments in highly-trained capable and professional people.

Techno Brain is built to serve your specific  unique and needs. 

Our People

Our Impact Sourcing

Our Contribution

There is a high degree of cultural alignment with the U.S. which allows Techno Brain to maintain a strong brand experience with our clients.  As well, English is the official language of business and is widely taught in schools, and universities. There is a high degree of youth-skills development education and training to meet the needs of the growing economic sectors where 70% of the population is under 35; which has lead to a high degree of economic growth and foreign investment.    

Our Onboarding

Our Impact Sourcing

Our Impact Sourcing

Techno Brain provides an extensive set of paid training programs for all of its new hires.  A portion of pre-trained (around 30 FTE) hires are allocated for bench maintenance as a means of accelerating the ramp-up of newly awarded projects. Specific to call center and revenue management collections projects, the company deploys a monthly training/ retraining cycle for FDCPA, HIPAA, CCPA, and etc.; as well recruiting maintains a pool of 200 + qualified candidates.

Our Impact Sourcing

Our Impact Sourcing

Our Impact Sourcing

Techno Brain's culture is one where our employees value hard quality and take pride in their accomplishments.  We further this culture by providing professional and academic training in information technology, business support services, and revenue management collections to Africans through its training branch based in Nairobi, Kenya.  These efforts have resulted in a dramatic increase essential skills and knowledge necessary for effectively contributing to the global resource pool required to fill positions for fast-growing industries worldwide.

Take the First Step

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